Domestic shipping can take up to 5 business days.

International shipping could take up to 14 business days.

Due to global supply chain challenges, international shipping times could be longer than usual.

Shipping rates can vary depending on your region and are calculated at checkout.

Here are the full details of our Shipping Policy.

Yes, we offer free shipping for large domestic orders. Please speak with our sales staff to arrange a bulk order. Contact us here.

Yes, we can ship our products internationally.

Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.

Please contact one of our friendly sales staff for more details here.

A full list of all of our shipping areas can be found here.

If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.

Please see a comprehensive list of our Australian stockists here.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

We accept payments from major credit card companies like Visa, Mastercard, and American Express.

Yes, we offer full and partial refunds.

Please enquire for more information about our Refund policy.

A refund request can be submitted within a month after the purchase is made.

In the case when the product and packaging are unopened and undamaged, you are eligible for a full refund.

In the case when the packaging has been opened and the product has been used, you are not eligible for a refund.

In the case when a product has been damaged, and the damage was caused during shipment you are eligible for a refund.

Please check our Terms of Service to see if you're eligible for a refund.